Contacting Members

What do I do if a phone no is not working but balance is deducted from my Contact Balance given to me?
You can always connect such members via Chat/Email and take the conversation ahead. The chat feature allows you to connect with all your matches without any...
Thu, 24 Mar, 2022 at 1:21 PM
I have come across a profile who is already married. What should I do?
Some members get busy & forget to delete their profile after they find their happiness :-) If you come across such profiles, you can use the option ...
Wed, 4 Jan, 2023 at 4:55 PM
I have seen profiles without photo. Why do you allow them to create profile without photos?
We agree that adding photos is important as it adds life to your profile. However, some people take their own time to display photos on social platforms.  ...
Sun, 3 May, 2020 at 2:21 PM
How do I contact my matches?
You can start contacting your matches via Phone/Whatsapp/Email/Chat by purchasing our premium membership.  You can pay a nominal amount and become a pre...
Thu, 24 Mar, 2022 at 1:22 PM
I am trying to call my Match but the number is hidden. How do I contact?
Some members prefer to share their contact details at a later stage for privacy reasons. We keep urging them to have the setting open to have maximum connec...
Wed, 4 Jan, 2023 at 4:29 PM
I see different options under Inbox. What do they mean?
The different options under Inbox are designed to have an overview of your actions/pending actions for your Matches. Interest received: Members who have...
Thu, 24 Mar, 2022 at 1:39 PM
How many contacts can I view in a day?
You can view a total of 20 contact numbers in a day as per our Fair Usage Policy and also depending upon their privacy option
Sun, 3 May, 2020 at 2:35 PM
Do you have Chat feature on Sangam?
As a premium member, you have an option to initiate unlimited chats with profiles you like. All you need to do is click on "Chat" button on the pr...
Thu, 24 Mar, 2022 at 1:26 PM
How do I know if the chat messages I sent has been sent to my match?
Our chat works very similar to what you are used to on WhatsApp. - Single tick indicates a message has been sent. - Double green ticks indicates the me...
Mon, 13 May, 2024 at 4:53 PM
Some members don't respond to my phone calls, what should I do?
These members may be busy, also they may not be comfortable attending a call from unknown number. You can try sending a Whatsapp message. We also have chat ...
Wed, 4 Jan, 2023 at 5:06 PM