Contacting Members

What do I do if a phone no is not working but balance is deducted from my Contact Balance given to me?
Don't worry, we will add contact count for such cases!  If you come across a profile where phone no is not working for some reason, let us know via &q...
Sun, 3 May, 2020 at 2:19 PM
I have come across profiles who are already married.
Some members get busy & forget to delete their profile after they find their happiness :-) If you come across any such profile, you can use the opti...
Sun, 3 May, 2020 at 2:20 PM
I have seen profiles without photo. Why do you allow them to create profile without photos?
We agree that adding photos is important as it adds life to your profile. However, some people take their own time to display photos on social platforms.  ...
Sun, 3 May, 2020 at 2:21 PM
How do I contact my matches?
You can start contacting your matches via Phone/email by purchasing our premium membership.  You can pay a nominal amount and become a premium member. Prem...
Sun, 3 May, 2020 at 2:23 PM
I am trying call my Match but the number is hidden. How do I contact?
Some members prefer to share their contact details at a later stage for privacy reasons. So they keep their phone number hidden.  However, you can still...
Sun, 3 May, 2020 at 2:27 PM
I am unable to contact a member through the phone number mentioned on his/her profile as the number is not operational. What should I do?
It seems the member has not updated his/her latest phone number. You may contact the member via email to leave your contact details. Email address doesn...
Sun, 3 May, 2020 at 2:31 PM
I see different options under Inbox. What do they mean?
The different options under Inbox are designed to have an overview of your actions/pending actions for your Matches. Interest received: Member who has ...
Sun, 3 May, 2020 at 2:34 PM
How many contacts can I view in a day?
You can view a total of 20 contact numbers in a day as per our Fair Usage Policy and also depending upon their privacy option
Sun, 3 May, 2020 at 2:35 PM
Do you have Chat feature on Sangam?
We currently do not have a Chat feature. Paid members can directly view the contact number/email id and then connect with them on WhatsApp for further chats.
Sun, 3 May, 2020 at 2:36 PM